77de Privacy Policy
Your privacy matters. This policy explains exactly what personal data 77de collects, why we collect it, how it is protected, and the rights you hold over your own information.
This Privacy Policy applies to all users of the 77de platform at https://77de.app, including visitors, registered account holders, and players actively using any 77de product or service. By accessing or using the 77de platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside the 77de Terms & Conditions and Responsible Gaming Policy.
Introduction
77de is committed to protecting the privacy and personal data of everyone who uses the 77de platform. This Privacy Policy sets out in clear terms the categories of personal data that 77de collects, the purposes for which that data is processed, the legal basis for processing, the third parties with whom data may be shared, and the rights available to users regarding their personal information.
77de processes personal data only to the extent necessary to deliver and improve its services, ensure platform security, meet legal and anti-money laundering obligations, and protect the safety and wellbeing of its users — including through responsible gaming measures. Data is never collected or processed for purposes incompatible with those stated in this policy.
Personal Data We Collect
77de collects personal data in the following categories. We collect only what is necessary for the stated purposes and do not collect sensitive categories of data (such as racial origin, political opinions, or health data) unless specifically required for responsible gaming compliance:
77de does not purchase or acquire personal data from external data brokers or marketing data providers. All personal data held by 77de is either provided directly by the user or generated through the user's interaction with the 77de platform.
How We Use Your Personal Data
77de uses personal data for the following purposes. Each purpose is supported by a legitimate processing basis set out in Section 4 of this policy:
- To create, manage, and verify your 77de account, including age verification, identity confirmation, and ongoing KYC compliance.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and supported bank transfer methods, and to maintain accurate transaction records.
- To operate, personalise, and improve the 77de platform, including game recommendation, platform analytics, and performance optimisation tailored to Bangladesh market users.
- To detect, investigate, and prevent fraud, money laundering, bonus abuse, collusion, and any other prohibited conduct as defined in the 77de Terms & Conditions.
- To provide responsible gaming support, including the operation of deposit limits, session time limits, cooling-off periods, and self-exclusion features, and to identify players who may be experiencing gambling-related difficulties.
- To communicate with you regarding your account, including security alerts, transaction confirmations, promotional offers (where you have opted in), and updates to 77de policies.
- To comply with applicable legal obligations, including anti-money laundering (AML) laws, know-your-customer (KYC) requirements, and any lawful request from a competent regulatory or law enforcement authority.
77de does not use personal data for automated profiling or automated decision-making in a manner that produces significant legal or similarly significant effects on users, other than the fraud detection and responsible gaming monitoring processes described above.
Legal Basis for Processing
77de processes personal data on the following legal bases, in accordance with applicable data protection principles:
- Contractual Necessity: Processing your identity, contact, financial, and transaction data is necessary to perform the contract between you and 77de — specifically to operate your account, process transactions, and deliver gaming services.
- Legal Obligation: Processing for KYC, AML screening, age verification, and compliance with lawful regulatory requests is required by law. 77de is obliged to collect and retain this data regardless of consent.
- Legitimate Interests: Processing technical and usage data for fraud detection, platform security, responsible gaming monitoring, and service improvement is based on 77de's legitimate interests, balanced against your rights. You may object to this processing in some cases.
- Consent: Where 77de sends you direct marketing communications (promotional emails, bonus alerts), this is done only where you have given explicit consent. You may withdraw this consent at any time by contacting [email protected].
Cookies and Tracking Technologies
The 77de platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your session while logged in, and to understand how users interact with the site. 77de uses three categories of cookies:
- Essential Cookies: Required for the platform to function. These include session authentication cookies, security tokens, and cookies that remember your language and display preferences. These cannot be disabled without breaking core platform functionality.
- Analytics Cookies: Used to understand aggregate usage patterns, page performance, and feature adoption. Data collected is anonymised and aggregated. Analytics cookies help 77de optimise the platform experience for Bangladesh users.
- Functional Cookies: Remember your account preferences, recent game history, and personalisation settings (such as default stake amounts or game sort order). These improve your experience but are not strictly essential for the platform to operate.
Most modern mobile browsers allow you to control cookie settings. Disabling essential cookies will prevent you from logging in or using the 77de platform. Disabling analytics or functional cookies will reduce personalisation but will not prevent access. Please consult your browser's help documentation for instructions on managing cookies.
Data Sharing and Disclosure
77de does not sell your personal data. Personal data may be shared with the following categories of third parties only to the extent necessary for the stated purpose:
- Payment Service Providers: bKash, Nagad, Rocket, Upay, and card processing partners receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are contractually bound to protect your data.
- Game Content Providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, and other game studios may receive pseudonymised session data (such as a player reference ID and stake amounts) to facilitate gameplay and RNG certification. No directly identifying data (name, phone number, email) is shared with game providers.
- Regulatory and Law Enforcement Authorities: Where required by applicable law, 77de may disclose personal data to government bodies, financial intelligence units, or law enforcement agencies. Such disclosures are made only to the extent required by the relevant legal obligation and are logged internally.
- Technology and Infrastructure Partners: Cloud hosting providers, cybersecurity vendors, and fraud detection technology partners may process data on 77de's behalf under strict data processing agreements that prohibit them from using the data for any purpose other than providing services to 77de.
All third-party data processors engaged by 77de are required to implement appropriate technical and organisational security measures and are prohibited from using 77de user data for their own commercial purposes or for any purpose not authorised in writing by 77de.
Data Security Measures
77de implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include 256-bit SSL/TLS encryption for all data transmitted between your device and the 77de platform, encrypted storage of all personal and financial data at rest, access controls that restrict internal access to personal data on a need-to-know basis, regular security audits and penetration testing of the 77de platform infrastructure, and automated anomaly detection to identify unusual account activity or access patterns in real time.
Despite these measures, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, 77de will notify affected users as soon as reasonably practicable and will take immediate steps to contain and remediate the breach.
Data Retention
77de retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:
- Account and identity data: retained for the duration of your active account and for a minimum of 5 years following account closure, in line with standard AML record-keeping obligations.
- Transaction records: retained for a minimum of 5 years from the date of each transaction, to meet financial record-keeping and AML compliance requirements.
- Technical and usage data (logs, session data): retained for up to 12 months, after which data is either deleted or anonymised and retained in aggregate form for platform analytics purposes only.
When data is no longer required for its original purpose and no legal retention obligation applies, 77de securely deletes or anonymises the data. Deletion requests submitted by users are processed within 30 days, subject to any overriding legal retention requirement.
Your Data Rights
As a user of the 77de platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact 77de's support team at [email protected] with the subject line 'Data Rights Request':
77de will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case 77de will notify you of the extension and the reason for it within the initial 30-day period.
Payment Data and KYC
All payment transactions on the 77de platform are processed through secure payment gateways. 77de does not store full card numbers or full mobile banking PINs. Payment data is transmitted directly to the relevant payment service provider (bKash, Nagad, Rocket, Upay, or card processor) using encrypted connections and tokenisation where available.
As part of 77de's KYC process, you may be asked to submit identity documents including a national identity card, passport, or other government-issued photo ID, together with proof of residential address (such as a utility bill or bank statement dated within the last three months). These documents are stored in encrypted form and accessed only by authorised 77de compliance staff.
KYC documents are retained for a minimum of 5 years following account closure, in compliance with applicable financial record-keeping requirements. You may request confirmation of which KYC documents 77de currently holds for your account at any time by contacting [email protected].
Responsible Gaming and Data
77de uses transaction data, gameplay data, and account behaviour data to support its responsible gaming obligations. This includes automated monitoring to identify patterns that may indicate problem gambling, such as significant increases in deposit frequency, extended session durations, repeated failed withdrawal attempts, or rapid escalation of stake amounts. Where such patterns are detected, 77de's responsible gaming team may review the account and, where appropriate, reach out proactively to offer support tools.
Data processed for responsible gaming purposes is handled with strict confidentiality and is not used for marketing or promotional targeting. Users who interact with 77de's responsible gaming team are not profiled differently for commercial purposes as a result of that interaction. If you activate a self-exclusion, your account data is flagged to prevent re-registration attempts for the duration of the exclusion period.
Changes to This Privacy Policy
77de reserves the right to update this Privacy Policy at any time. Where changes are material — for example, a new category of data is being collected, or data is being shared with a new category of third party — 77de will publish the updated policy on the 77de platform and will make reasonable efforts to notify registered users by email or in-platform notification prior to the changes taking effect.
The date of the most recent revision is shown at the top of this page. Continued use of the 77de platform following publication of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not agree with the revised policy, you should stop using the 77de platform and may request account closure by contacting [email protected].
Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 77de handles your personal data, please contact our support team. All privacy-related enquiries are handled by 77de's data compliance team and will be responded to within 30 days.
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